Taken together, leadership may affect both nurses work performance and their quality of the working life. Quality of work life australian journal of business and. Oct 28, 2014 the mission of quality of work life is the creating of job satisfaction for personnel and helping to organization for employee selection and retention. The measure was designed to capture the extent to which the work environment, job requirements, supervisory behavior, and ancillary programs in an organization are perceived to meet the needs of an employee.
Dinesh kumar sharma abstract the perceived quality of work life qwl is a multidimensional construct that significantly influences the various facets of personal interface and. The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities. Qwl, quality of work life, job satisfaction, emotional intelligence, leadership styles. Work life quality defined, as the balance between an employees work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility.
The qwltheory considers four fundamental domains of working life. The paper describes the state of the art of the quality of work life qwl in the. Quality of work life is a process in an organization which enables its members at all levels to. Quality of work life qwl in career development iresearchnet. Patients with l v dysfunction participating in several studies 83.
The purpose of this paper is to achieve three objectives. Relationship between quality of work life and work. A total of 319 questionnaires were collected from eight. Quality of work life refers to the level of happiness or dissatisfaction with ones career. The influences of nursing transformational leadership style. The iqol theory is an overall theory or meta theory encompassing eight more factual theories in a subjectiveexistentialobjective spectrum. Taylor 1979 in contrast to such theory based models, taylor 1979 more pragmatically identified the essential components of quality of working life as basic extrinsic job factors of wages, hours and working conditions, and the intrinsic job notions of the nature of. Quality of working life, organizational involvement, empowerment. A crosssectional analysis of private, public sector and foreign banks in india himesh sharma dr. Quality of working life qwl describes a persons broader employmentrelated experience. Work life balance is achievedwhen an individuals right to a fulfilled life inside and outside paid work isaccepted and respected as norm,to a mutual benefit,of. Motivation and quality of work life among secondary school. A new measure of qwl was developed based on need satisfaction and spillover theories. Performing5 organization names and addres 8, performing organization navy personnel p search and development center report number san diego, california 921526800 nprkdcn9215 9.
The relationship between quality of work life and job. Given the lack of consensus concerning the solutions that have been developed to date, a new. In chapter 2, the theory regarding the quality of work life and needs is viewed. Beasley the author of the paper and quote me, he may let you use his questionnaire.
It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on work related aspects. This is an attempt to capitalize the human assets of the organization the traditional approach to hrd is through training of employee. A study on quality of work life among employees open access. This concept was first introduced in the 1930s 2, 3. In contemporary management, the concept of quality of work life has been changed to a social issue, while in the past decades only the personal life was. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace. The difference between quality of work life and career motivation seems to lie in the fact that quality of work life is a contributor to motivation. Quality of work life is a comprehensive concept which is consisted of physical and psychological health, economic situations, personal belief and interaction with environment khorsandi et al. Quality of work life balancehaving a measure of control when,where and how individuals work,leading totheir being able to enjoy an optimal quality of life.
Ever since the concept of quality of work life qwl was first. Also this chapter explains the various studies carried out in. The supporters of quality of work life theory seek new systems to help the staff so that they could draw a balance between their work life and personal life akdere, 2006. A new measure of quality of work life qwl based on need. Scientific research in the quality of workinglife qwl. Quality of work life is becoming an increasingly popular concept in recent times. Quality of worklife questionnaire doc download citehr. The qwl theory considers four fundamental domains of working life. Given the lack of consensus concerning the solutions that have been. Those who enjoy their careers are said to have a high quality of work life, while those who are unhappy or whose needs are otherwise unfilled are said to have a low quality of work life. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. There are different steps involved in the development of quality circles from getting started to problemsolving. The study undertaken explored the factors of quality of workinglife experiences in. Meaning, measurement, and models program elemrent 0603707n, work unit r1772 6, authors elyse w.
The term quality of work life qwl refers to the degree of satisfaction and contentedness an employee experiences with respect to his or her job and the overall work situation. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical constructs. The influences of nursing transformational leadership. Quality of working life of nurses and its related factors. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. The conceptual and operational definition of quality of life.
Qwl has been linked with a number of positive outcomes both for individual workers and for. Introduction this chapter details the origin and development of the concept of quality of work life, various theories, models and frameworks published by various authors, and its relevance to the current study. Job and career satisfaction jcs, general wellbeing gwb, stress at work saw. A historical overview of the concept of qwl is presented here. The work related quality of life qowl scale has been developed by surveying over 15000 working people. The intellectual pursuits have taken precedence over the physical efforts. They suggested that such needs have to be addressed if employees are to experience high quality of working life. Safe work environment, equitable wages, equal employment opportunities and opportunities for advancement. Dec 17, 2008 quality of work life of independent vs employed family physicians in wisconsin. The term quality of life is inherently ambiguous, as it can refer both to the experience an individual has of his or her own life and to the living conditions in which individuals find themselves. Qwl has been linked with a number of positive outcomes both for individual workers and for employing organizations. Qwl provides for the balanced relationship among work, non work and family aspects of life. The theories of motivation and leadership provided a sound base for the concept of quality of work life. The philosophy of life outlined in this paper tries to measure the global quality of life with questions derived from the integrative theory of the quality of life.
This study examines quality of work life qwl in china in terms of how their work lives satisfy eight basic needs of employees and how the satisfaction of each individual need in their work life affects employees job satisfaction, affective commitment, turnover intention, life satisfaction and general wellbeing. It seeks to create such a culture of work commitment in the organizations which will ensure. Worklife quality defined, as the balance between an employees work demands and outside interests or pressures is a longstanding but everevolving area of corporate social responsibility. Quality of work life qwl definition, nature, scope and. Amongst various reasons for employee stability the quality of work life is one among them. Empirical evidence from dhaka export processing zone.
Quality of life, the degree to which an individual is healthy, comfortable, and able to participate in or enjoy life events. Developed societies involve members who are mostly preoccupied in satisfying higher. Quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. In other words family life and social life should not be strained by working hours including overtime work, work during inconvenient hours, business travel, transfers, vacations etc. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. Nowadays quality of work life is drawing more importance globally, organizations are facing many issues related to human resource of which, employee stability is one of the major problem and addressing it is a top most priority. It takes into consideration the sociopsychological needs of the employees. The iqol theory is an overall theory or metatheory encompassing eight more factual theories in a subjectiveexistentialobjective spectrum. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Comparative analysis of quality of work life in public sector and private sector banks by anitha and subba rao 1998revealed that quality of work life for employees of both the sectors differ on economic and hrd aspects, whereas they had the same degree of agreement in all other aspects of quality of work life. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. The quality of work life qwl is getting greater proportions, due to advances of studies on the.
A psychometric analysis of the scale was undertaken, and six factors were found to underpin peoples quality of working life. Quality of work life of independent vs employed family physicians in wisconsin. Discussed since the 1950s, quality of work life qwl has been identified as a personal reaction to the work environment and experience such as perceptions of control, satisfaction, involvement, commitment, worklife balance, and wellbeing in relation to someones job and organization, with no one generally accepted definition of the term. Ever since the concept of quality of work life qwl was first used over 30 years ago, a range of definitions and theoretical constructs have succeeded each other with the aim of mitigating the many problems facing the concept. Some knowledge workers work for more than 60 hours a week. A study on quality of work life among employees open. Theoretical aspects of quality of work life shodhganga. Quality of work life and organizational performance. Quality of work life has its roots in the theories of maslow, herzberg and. In modern era, it has been observed that stress management has become one of the most substantial conceptsin the professional environment.
The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. A perfect quality of work life would help the organization. Some organizations view qwl as important, but do not formally link it to their strategic or business plans. Worklife balance describes the when, where and how individuals work, leading them to be able to enjoy an optimal quality of life. This concept basically describes the methods by which an organization can ensure the holistic wellbeing of an employee instead of only focusing on workrelated aspects. Developing a transformational nursing leadership style is an alternative organisational strategy to improve nurse performance and promote better patient care outcomes 25. We identified seven major needs, each having several dimensions. Autonomy of work, employee attitude, job challenges job responsibility, training and development, adequacy of resources. Relationship between quality of work life and work alienation. Some of the important scopes of the quality of work life, according to walton, are. So the quality of life in its meaning to work may be a. Quality of work life and job satisfaction among frontline.
Experts believe that the staff health, safety and satisfaction should be taken into account as the pre. We identified seven major needs, each having several. But training has a limit rate in developing the people. The workrelated quality of life qowl scale has been developed by surveying over 15000 working people.